Privacy Policy

Last Updated: June 1, 2024

1. Introduction

Clearwater Roofing Pros (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clearwaterroofingpros.com (the “Site”) or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information we collect may include:

First and last name
Mailing address
Email address
Telephone number
Property information related to roofing services
Communication preferences

Automatically Collected Information

When you access our Site, we may automatically collect certain information about your device, including:

Device type and operating system
Browser type
IP address
Geographic location (city/state)
Referring website
Pages viewed and time spent on our Site
Links clicked

This information is used to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole.

3. How We Use Your Information

We may use the information we collect about you for a variety of purposes, including to:

Provide, operate, and maintain our services
Process and complete transactions
Send administrative information, such as appointment confirmations and service updates
Respond to your comments, questions, and requests
Provide customer service and support
Send you marketing and promotional communications (with opt-out options)
Analyze usage patterns and trends to improve our website and services
For legal compliance, including tax and accounting requirements
Protect against, identify, and prevent fraud and other illegal activity
Address issues related to building codes, permits, and inspections specific to Clearwater roofing regulations

4. Information Sharing and Disclosure

We may share your information with third parties in certain situations, including:

Business Partners and Vendors

We may share your information with our business partners and trusted third-party service providers who perform services on our behalf, such as:

Roofing material suppliers
Subcontractors who assist with installations or repairs
Payment processors
Technology service providers
Marketing and communication platforms

These third parties are only permitted to use your information to provide these services to us and not for their own promotional purposes.

Legal Requirements

We may disclose your information when required by law, such as to comply with a subpoena, court order, or similar legal process, or when we believe in good faith that disclosure is necessary to:

Comply with applicable laws and regulations
Protect our property, rights, and safety
Investigate fraud or respond to a government request
Comply with building code and permit requirements in Clearwater and Pinellas County

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Update

You can review and update your personal information by contacting us at contact@clearwaterroofingpros.com.

Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Do Not Track

We currently do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit the all about tracking website.

Florida Privacy Rights

As a Florida-based business, Clearwater Roofing Pros complies with all applicable Florida privacy laws and regulations. Florida residents have certain rights regarding their personal information, including:

Florida Information Protection Act (FIPA): Under this law, we are required to take reasonable measures to protect your personal information and notify you in the event of a data breach that affects your personal information.

Florida Do Not Call List: Florida residents can register for the Florida Do Not Call list in addition to the National Do Not Call Registry to limit telemarketing calls. We respect these registrations and maintain compliance with telemarketing restrictions.

Right to Access: You have the right to request information about the personal data we have collected about you and how it has been used.

Right to Correction: If you find that we maintain inaccurate personal information about you, you have the right to request that we correct this information.

Right to Opt-Out: You have the right to opt out of having your information sold or shared for marketing purposes.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe and in accordance with applicable Florida laws.

For clients in the Clearwater area, we are committed to maintaining the highest standards of privacy and data protection while providing our expert roofing services throughout Pinellas County.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

We use the following types of cookies:

Essential cookies: Necessary for the website to function properly
Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our Site
Functionality cookies: Enable us to personalize content for you
Targeting cookies: Record your visit to our Site, pages visited, and links followed

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your electronically stored “personal data” to you via email or conspicuous posting on this Site without unreasonable delay.

8. Children’s Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. External Links

Our Site may contain links to external sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Clearwater Roofing Pros

Clearwater, Florida

727-677-06425

contact@clearwaterroofingpros.com